Philippines Call Centers Experiencing Staff Shortages
Some 19,000 workers are now employed in call centers and related industries in Cebu province in the Philippines, a senior labor official in Cebu City said.
However, the Contact Center Association of the Philippines has reported a prolonged staff shortage in most call centers in the country with an aggregate need of some 500,000 agents in the next few years.
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However, the Contact Center Association of the Philippines has reported a prolonged staff shortage in most call centers in the country with an aggregate need of some 500,000 agents in the next few years.
Read MOre
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